In some people the help and support of Vista do not work and instead displays an error message as what help is available.

To fix this do the following steps:

  1. Go to the registry: Start => Run (click if it does not appear in the list)
  2. Type regedit and click OK
  3. Double click on HKEY_CLASSES_ROOT
  4. Browse through the directories until you find the names. Xml
  5. Double click on the following
  6. Double click on PerceivedType
  7. Change the value text / xml
  8. Click OK
  9. Close the window and test if it works by pressing the F1 key for example!
5 Responses to "Repair the help and support Windows Vista"
  1. Dominique said:

    It did not work exactly like that for me - although the principle is exactly the same -> I found this on the Microsoft support site (http://support.microsoft.com/kb/937491/fr) :

    Registry key: HKEY_LOCAL_MACHINE \ SOFTWARE \ Classes \. Xml
    Registry value: xmlfile
    Content-type: text / xml

    The problem was actually due, in my case, the attribution to Dreamweaver law opening xml files ... ..

  2. Irene says:

    Thank you very much Dominique I had the same problem and it works now, thanks to you. thank you ;-)

  3. Dominovitch said:

    For myself it was because of Dreamweaver that I had to install.

    Saw the manip.

  4. simon says:

    really thank you to you,
    I had the same problem after installing Dreamweaver 8, and you gave me the solution to finally solve it!
    thank you for your solidarity between users of Vista!

  5. akira13 said:

    desoler to break the mood but for me it does not work I tested everything and I did not find solution (I use for windows vista sp1)

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